Digital Collaboration & Transformation Conference (DCTx2017)
The next generation of financial services will be designed to cope with the reality of new competitions and for new consumers.
Digital transformation would require a bold shift from incremental to exponential by coalescing with other verticals and greater collaboration with the Fintech industry to deliver relevant services in our expanded ecosystem.
At the Digital Collaboration & Transformation Conference (DCTx) 2017, we discover the potential of the “Exponential in Banking” where traditional product definitions are broken down and replaced by integrated lifestyle services. Cross-functional members from technology and business contribute effectively on innovation and speedy refresh. User convenience and rise of information requires exponentially accelerate the usage of technologies and degree of collaboration, to expand our financial services on the scale of quality, personalisation and variety.
At this conference, we explore the exponential phenomenon by inviting ideas and experience from our speakers and over 100 delegates from around the world to find successes in the new digital marketplace. Check out the line-up of distinguished speakers who shared their experiences and learning during this event:
Conference Agenda*
| Friday, 3 November 2017 | |
|---|---|
| 08:45 | Registration |
| 09:15 |
Opening Remarks & House-keeping rules Emcee |
| 09:25 |
Welcome Remarks 
Dr Raymond Kwong Dr Kwong was appointed Group Managing Director on 1 November 2005. Prior to that, he was a Non-Executive Director from 20 August 2004. Dr Kwong was the Managing Director of Silverlake Corporation and Connectif Commerce Sdn Bhd (both were under Silverlake Group) from 2001 to December 2003 and October 2005, respectively, where he led the successful implementation of several key SIBS customer transformation projects. Prior to joining the Silverlake Group, he was a Partner/Vice President of Ernst & Young Global Consulting and Cap Gemini Ernst & Young for 11 years from 1989 to 2000. He was the Senior Manager and Head of IT Consulting for Coopers & Lybrand (South East Asia) from 1984 to 1989. He started his professional career as a Senior Systems Analyst for Pacific Power (Australia) from 1979 to 1983. Dr Kwong has over 35 years of experience in Information Technology, Business Transformation and Solution Implementation in Financial Services, Utilities and Technology Industries. He has a Bachelor of Commerce (Honours) from the University of New South Wales (Australia) and Ph.D in Information Systems. He is a Certified Practicing Accountant (Australia). He was appointed the Non-Executive Director of Global InfoTech Co. Ltd., an associate company of Silverlake Axis Ltd on 7 August 2008. He was also appointed the Non-Executive Director of Finzsoft Solutions Limited, an associate company of Silverlake Axis Ltd on 20 April 2015. Finzsoft Solutions Limited is listed on the New Zealand Stock Exchange and Global InfoTech Co. Ltd. is listed on the Shenzhen Stock Exchange. |
| 09:35 |
Digital is NOT Banking as Usual 
Mr Chris Skinner Chris Skinner is known as an independent commentator on the financial markets and fintech through his blog, the Finanser.com, as author of the bestselling book Digital Bank and its new sequel ValueWeb. In his day job, he is Chair of the European networking forum The Financial Services Club and Nordic Finance Innovation, as well as being a Non-Executive Director of the Fintech consultancy firm 11:FS. He is on the Advisory Boards of many companies including iambank, Innovate Finance, Moven and Meniga, and has been voted one of the most influential people in banking by The Financial Brand (as well as one of the best blogs), a FinTech Titan (Next Bank), one of the Fintech Leaders you need to follow (City AM, Deluxe and Jax Finance), one of the Top 5 most influential people on BankInfoSecurity’s list of information security leaders, as well as one of the Top 40 most influential people in financial technology by the Wall Street Journal’s Financial News. Described by Seth Wheeler, Brookings Guest Scholar and Former Special Assistant to the President for Economic Policy at the White House, as “one of the most authoritative voices on Fintech anywhere”, Chris has previously written many books covering everything from European regulations in banking through the credit crisis to the future of banking. His new book is a sister to his last book, Digital Bank. ValueWeb describes the impact of Fintech and how mobile and blockchain technologies are changing the face of finance in building an internet of value. As a result of the emerging internet of value, banks have to become digitalised, and Digital Bank provides a comprehensive review and analysis of the battle for digital banking and strategies for companies to compete. The Financial Services Club is a network for financial professionals, and focuses on the future of financial services through the delivery of research, analysis, commentary and debate. Founded in 2004, the Financial Services Club meets regularly in Austria, England, Ireland, Norway, Poland, Scotland, Slovakia and Sweden. Mr Skinner is a regular commentator on BBC News, Sky News, CNBC and Bloomberg about banking issues, and is a Judge on many awards programs including the Asian Banker’s Retail Excellence Awards, as well as having worked closely with leading banks such as HSBC, the Royal Bank of Scotland, Citibank and Société Générale, as well as the World Economic Forum. |
| 10:00 |
Keynote Address: Getting Digital Transformation Right 
Mr Ramesh Narayanaswamy In his role as Group Chief Information and Operations, Mr Narayanaswamy oversees the Information, Technology and Operations functions of Group CIMB. He is responsible for strategy, solution and execution of all Technology projects and operationalizing the same. Through his leadership, he drives innovation and transformation in these areas to create better customer experience, scalable systems and manage operational and technological risks at an acceptable cost. Before joining CIMB, he was most recently the Group Chief Information Officer for Singapore Post limited and driving the technology agenda for transforming the company from a classic postal provider to an ecommerce and logistics company. Prior to that, he was also the Head of Technology solution delivery for Retail Banking in Standard Chartered across the group based in Kuala Lumpur and before that in Singapore and also worked for Citibank in the International cards division managing Projects and implementation across Latin America and Europe. Mr Narayanaswamy has over 21 years of technology and operations experience, with 16 years in banking and 5 years in ecommerce and logistics industry. He is also part of number of customer advisory boards in the past, mentor the startup ecosystem and provide thought leadership in the area of technology and operations transformation. |
| 10:25 |
The Transformation Journey in People’s Bank, the State Bank of Sri Lanka
Mr Mahawelage Bonniface Silva, Senior Deputy General Manager, Channel
Mr Ranjith Kodituwakku, Deputy General Manager, Digital
Mr Priyantha Edirisinghe, Chief Information Officer
Mr Mahawelage Bonniface Silva Mr Silva joined the Bank in 1987 and accounts for over 29 years of deep-rooted knowledge and experience in branch business banking. He currently is responsible for managing the Bank’s ‘industry leading’ branch network of 737 – spread through-out the country. In addition, he oversees all operational activities in branches and relating to its 500-plus supplementary network composed of ATMs, CDMs and Kiosks. Mr Silva’s experience encompasses managing branch business banking at all levels starting from Branch Manager, to Regional Manager, to Zonal Assistant General Manager to his current role of being Deputy General Manager – Channel Management. With extensive local and international training/exposure on the subject matter of his specialty, Mr Silva is a Degree Holder (B.A.) from the University of Peradeniya and has a professional banking qualification, AIB – Sri Lanka. He is also an Associate Member of the Institute of Bankers of Sri Lanka. 
Mr Ranjith Kodituwakku Mr Ranjith Kodituwakku has over 34 years of banking experience in a wide spectrum of areas covering consumer banking, commercial banking, corporate banking, off-shore banking and international banking. He holds an MBA in Finance from the University of Colombo and is an Associate of the Institute of Bankers of Sri Lanka. 
Mr Priyantha Edirisinghe Mr Edirisinghe joined the Bank on 2nd February 2015 as the Head of Information Technology. He holds a Bachelor of Commerce (Major in Information Systems) and Master of Commerce Degree from the University of Western Sydney, Australia. Mr Edirisinghe has been in the field of IT for 20 years spanning various business sectors including, insurance, banking and telecommunication. Prior to joining People’s Bank, he has been attached to Citibank Ltd., Singapore as a Project Management Officer. Throughout his professional career, he has held positions from Analyst Programmer to Chief Information Officer in flagship companies such as Citibank (Australia, Singapore) AON Ltd., Australia, Clarity International Ltd., Singapore and Sri Lanka Telecom PLC. |
| 10:50 | COFFEE BREAK |
| 11:20 |
Fintech Trend: Practical Lessons Learnt from the Application of Blockchain for Enterprise 
Mr David Piesse David Piesse is the Chairman of the International Insurance Society Ambassador program and ambassador for Asia Pacific reporting to New York Headquarters. The IIS, www.iisonline.org, is the only truly Global Insurance Society in the world promoting new risk strategies and advice from the insurance industry via technology thought leadership forums and business research outlets. In July 2017 he was awarded the Kenneth Black Jr Distinguished Service Award by the IIS at the annual forum in London. David Piesse is an advisory board member of Guardtime and international insurance adviser www.guardtime.com which is establishing standards in data governance and compliance for Industrial Blockchain for defence, government and telco industries and is helping to establish the global insurance and financial services blueprint for the company and is involved in all aspects of cyber liability as an emerging risk. He is a frequent speaker at cyber conference worldwide on cyber liability and the use of blockchain technology for data centric security and data provenance.. Guardtime was founded in Estonia which is the e-digital society. David Piesse is also on the advisory board of Ultimate Risk Solutions , an independent financial modeling and predictive analytics company. He has been marketing and managing clients in the Asia Pacific region and providing business models for clients in reinsurance strategies, portfolio optimization , surplus allocation, asset liability matching, catastrophe risk, market risk, operational and underwriting risk within an Enterprise Risk management platform closely aligned to the solvency regulations of the region. He is looking to model the cyber risk with Dynamic Financial Analysis as soon as becomes possible. www.ultirisk.com. Mr Piesse started his career at Lloyds of London and was a global risk management consultant with the United Nations for 7 years operating on all continents. He was the Global Head of Insurance and Head of Financial Services for Asia Pacific for SUN Microsystems 2004-2009 prior to his recent appointments in 2010. David Piesse is a member of the Chartered Insurance Institute and the British Computer Society. He is also on several other advisory boards of Inzure (Insuretech Start Up), OMS (US Microsatellite Company), Asia RE Holdings in Singapore and Yang Bro Industries in China. |
| 11:45 |
Fintech Trend #2: AI and Machine Learning; The Technology that Gives and Keeps On Giving 
Dr Tan Geok Leng Dr Tan is the founder and CEO of AIDA Technologies, a company specializing in AI Driven Analytics. He is an industry veteran with over 30 years of experience and he held a wide variety of roles including product development, research, techno-business consulting, start-up and general management. Prior to starting AIDA Technologies, Dr Tan was the ED for the Institute for Infocomm Research (I2R). At I²R, Dr Tan promoted research that creates an impact to Singapore’s ICT ecosystem. Under his leadership, the Institute attracted over $50M of Industry funded R&D and a total of 13 Joint Labs with industry partners were set-up. Before joining A*STAR, he was CTO at the Infocomm Development Authority of Singapore (IDA). At IDA, he spearheaded the team that developed the iconic Intelligent Nation 2015 (iN2015) Master Plan, which guided Singapore’s infocomm development for the next 10 years. |
| 12:10 | NETWORKING LUNCH |
| 13:30 |
The Open Innovation to Build the Future of Financial Services 
Mr Cyrus Daruwala Cyrus is the Managing Director for IDC Financial Insights. Cyrus and his teams focus on all aspects of run-the-firm or change-the-firm. His research and advisory practices cover Banking, Insurance and Capital Markets and topics such as Legacy Modernization and Transformation, Hybrid Cloud, Big Data & Analytics, Customer Lifecycle Management, Digital Experience (DX), e-Commerce eco-systems, IoT, Cognitive, Blockchain and Fintech. For the past 20 years, Cyrus has been working with financial institutions to help them assess their business and operational and technical challenges, select the right vendors/partners, better understand their IT TCO, and grow their customer base. Before joining Financial Insights, Cyrus was Managing Partner with a regional research and publication firm. He was instrumental in growing their proprietary as well as subscription-based research business along with their publishing businesses. Cyrus worked with Wells Fargo for nearly four years in their FX & Bullion trading operations division. Before Wells, Cyrus spent 10 years with HSBC in Asia. Cyrus has lived and worked in the UK, Hong Kong, Japan, Malaysia and Australia for nearly 12 years before he moved back to Singapore in 2000. His understanding of a range business, market, regulatory, and investment related issues enable him to work closely with financial institutions, consultants, vendors, and government agencies on various multi-disciplinary initiatives. |
| 13:55 |
Insurtech and New Digital Ecosystem
Mr Ng Yoh Thai, MD of Group IT, Great Eastern Life Insurance
Mr Fabian Lum, Senior EVP, Digital Financial Services, Silverlake Axis
Mr Ng Yoh Thai As MD of Group IT, Yoh Thai is responsible for all areas within IT, from IT strategy formulation to delivery of optimal technology services, to the Group. Under his leadership, Great Eastern completed the first phase of its IT Transformation journey; unifying customer and transaction data besides enhancing collaboration with external partners to better serve our customers' insurance needs. Leveraging on this foundation, GE is in the midst of extending and expanding its services in the digital ecosystem whilst enhancing its analytics capabilities. Yoh Thai was previously the Senior Vice President of OCBC Group. He is instrumental in the delivery of the Bank’s Strategic Mega IT Projects including Core Banking Standardisation Program for Singapore and Malaysia, Consolidation of Singapore and Malaysia Data Centres, New Corporate Internet Platform and Global Security Standard for Chip Card Technology (EMV). He had also successfully refreshed OCBC’s technology landscape with the introduction of key infrastructure components covering amongst others server, desktop and enterprise storage virtualisation, enterprise access and identity management, email content scanning and journaling and network access control. Prior to OCBC, Yoh Thai held various senior IT management positions in leading financial institutions such as AIA/ AIG, Citibank and JP Morgan/ CHASE. 
Mr Fabian Lum Mr Lum has 20 years of financial services experience that spans multiple areas including wealth management products, digital marketing, and core banking leadership roles. Since joining the Group in 2015, he has been responsible for driving digital financial services in insurance, banking and payments, and has led the business development of Silverlake Axis’ Software-as-a-Service Insurance ecosystem platform, winning new markets in South East and North Asia through a portfolio of international insurance companies. Mr Lum spent 18 years running multiple leadership roles in OCBC Bank Singapore, and started his career in marketing with Procter & Gamble. He has a Masters of Business Administration and a Bachelor’s degree in Economics and Mass Communication from the National University of Singapore. |
| 14:25 |
Panel Discussion: The Future of Financial Services and how should we cope with Disruptive Innovation? |
| 15:05 | COFFEE BREAK |
| 15:30 |
The Discovery of Internet Universe by Finger Reading Experiments 
Dr Lee Si-Chen Dr Si-Chen Lee was the President of National Taiwan University from 2005 to 2013. He received the B.S. degree in electrical engineering from National Taiwan University in 1974 and Ph.D degree in electrical engineering from Stanford University in 1981 with a work consisting of experimental investigation of the AlGaAs/GaAs multi-heterojunction properties. From 1980 to 1982, he worked at Energy Conversion Devices Inc., Troy, Michigan, concerning the application of amorphous silicon hydrogen alloy to the solar cells. He joined the Department of Electrical Engineering, National Taiwan University in 1982 as a visiting associate professor, and is a professor now. He served as the chairman of the Department from 1988 to 1992 and the Dean of academic affairs of National Taiwan University from 1996 to 2002. He served as the President, Association of National Universities of Taiwan from 2005 to 2010, President, the Chinese Institute of Electrical Engineering from 2009-2013, Director of National energy project of Taiwan from 2008 to 2012. Dr Lee is an IEEE Fellow, member of the Chinese Institute of Electrical Engineering, he has received Dr Sun Yat-San Academic award in 1987, five consecutive outstanding research awards of National Science Council from 1986 to 1996. He has been elected as a member of The Asia-Pacific Academy of Materials (APAM) in 1997, and received IEEE Third Millennium Medal for outstanding achievements and contributions in the area of Semiconductor Devices in 2000. In 2002, he was awarded the Medal of Electrical Engineering from the Association of Chinese Electrical Engineer. He has received 47th Academic Award of Ministry of Education in 2003. |
| 16:00 |
Special Presentation 
Mr Goh Peng Ooi Mr Goh was appointed Group Executive Chairman on 23 May 2006. Prior to that, he was Non-Executive Chairman since 2002. Mr Goh has over 30 years of experience in Information Technology. He obtained a Bachelor of Engineering majoring in Electronics Engineering from the University of Tokyo on the Monbusho scholarship. He began his career in IBM Malaysia and held several senior positions over his nine-year tenure, his last being Marketing Manager for Banking and Finance. In 1989 he founded the Silverlake group. Based on his foresight on the future of technology demands of the Banking industry, Silverlake has been established as a leading provider of state-of-the-art universal banking solutions. Today, the group is a multibillion-dollar organisation represented in 20 countries spanning from Japan to Australia, some of them listed in public exchanges, and has a staff force of approximately 3,000 worldwide. The business has since then also moved on to Fintech, Digital Banking, Cloud Computing and various other high-tech areas. The Silverlake group has over 300 customers located in about 50 countries across all continents. The group has earned many industry recognitions since its inception including the IBM Business Partner Excellence Award (2012), IBM ASEAN Golden Circle Award (2012), Forbes’ Best Under A Billion – Best of the Best (2013), The Asian Banker Vendor Satisfaction Survey Gold Award (2014), Forbes’ Best Under A Billion (2015). Mr Goh has twice won the Ernst & Young Entrepreneur of the Year Award Malaysia, an award recognising entrepreneurial excellence – first in 2005, under the Technology Entrepreneur category; and the second in 2014 in the Master Technology Entrepreneur category. The World Chinese Economic Summit in 2015 presented a Lifetime Achievement Award for Excellence in Information Technology to Mr Goh; and more recently at the 2017 ASEAN Business Awards, Mr Goh was conferred the prestigious Legacy Award. The Legacy Awards recognises ASEAN entrepreneurs that have created positive impact and inspiration within ASEAN communities. Aside from his professional achievements, Mr Goh is very much involved in academics – particularly in Science and Mathematics. He is particularly interested in the research of the Science of Intelligence and its application to Human Actions and Economy, and where possible enjoys giving talks in various schools of higher learning. He specialises in the application of Category Theory, leading to the formulation of a new Time-Space versus physics’ Space-Time, and with that clarity, built a high-tech enterprise based on that theory. Mr Goh is a Fellow of the Academy of Sciences Malaysia, a Fellow of the ASEAN Academy of Engineering and Technology (AAET), a Member of the ASM Science and Technology and Industry Linkage Committee, an Adviser of the ACCCIM Science, Technology and Innovations Committee as well as a Member of the Board of Governors of First City University College. Mr Goh currently holds directorships in a number of his private investment companies. He does not hold any directorships in other listed companies. |
| 16:30 | END of Conference |
| 18:00 | GALA DINNER |